Good afternoon. I called your European Breakdown number last Friday afternoon having broken down with rocker cover gasket failure in Le Mans France whilst visiting the Moto GP. I would like to say a big thank you to all your guys who made what could have been a disaster into a great service. I called your number for help at 12:05 and was recovered to Yamaha Le Mans by 13:30, a service second to none. My bike was repaired by Saturday midday.
I will be of course passing on my comments via word of mouth and owners club web sites detailing the very high level of service you guys offer. The outcome was that both I and my friend who was accompanying me had a fabulous weekend, it could have been disastrous.
Other people I came across during my experience- contractors of yours are DAM depannage of Arnage France. The Guy (Christian I think) recovered me to the dealer he also made sure that Natalie (first time in Europe and did not want to become separated) my travel partner followed the truck to the garage. He had to be very patient because the traffic was horrendous so we travelled on a lot of close roads in the circuit campus. Natalie was stopped at least six or seven times and refused passage, Christian explained our predicament and presto on we go!! I was sorted before he left, great service. No, better than great – outstanding!! Sorry I digress so I will close………….
Once again, thank you all so very much!!!